1. Introduction
Shemar USA, Inc. (hereinafter referred to as "we") is committed to protecting your privacy. This privacy policy explains how we collect, use, store and protect your personal information, as well as your rights regarding your personal information.
2. Information We Collect
2.1 Personal Information
When you visit our website, use our services or interact with us, we may collect the following personal information:
- Contact information: name, email address, phone number, mailing address
- Account information: username, password (stored encrypted)
- Professional information: company name, position, industry
- Interaction information: content of your communications with us, feedback and suggestions
- Application information: resume and related information when you apply for a job
2.2 Non-Personal Information
We may also collect non-personal information, such as:
- Browser type and version
- Operating system type
- Device type
- IP address
- Access time and date
- Pages visited
- Referral source
3. How We Use Your Information
We use your information for the following purposes:
- Provide and improve our products and services
- Process your requests and inquiries
- Manage your account
- Send you relevant information, such as order confirmations, invoices, technical support
- Recruitment process (if you apply for a job)
- Analyze website usage and improve user experience
- Prevent fraud and ensure website security
- Comply with legal and regulatory requirements
4. How We Protect Your Information
We take the following measures to protect your personal information:
- Use encryption technology to protect sensitive information
- Implement access control measures to restrict access to personal information
- Regularly update security systems and processes
- Provide data protection training to employees
- Sign confidentiality agreements with third-party service providers
5. Information Sharing
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Share with our affiliated companies and subsidiaries
- Share with third parties that provide services, such as payment processing, logistics, customer support
- According to legal and regulatory requirements or government requests
- To protect our rights, property or safety
- In the case of corporate mergers, acquisitions or asset sales
6. Your Rights
Under applicable laws, you may have the right to:
- Access your personal information
- Correct your personal information
- Delete your personal information
- Restrict the processing of your personal information
- Data portability (obtain your personal information and transfer it to other service providers)
- Object to the processing of your personal information
- Withdraw consent (if you previously consented to processing)
7. Data Retention
We will retain your personal information based on the following principles:
- As long as your account is active
- For the time necessary to fulfill contractual obligations
- To comply with legal and regulatory requirements
- To resolve disputes and protect our legitimate interests
8. Third-Party Links
Our website may contain links to third-party websites. These third-party websites have their own privacy policies, and we are not responsible for them. We recommend that you review the privacy policies of these third-party websites.
9. Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we discover that we have collected personal information from children under the age of 18, we will immediately delete this information.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the changes will take effect from the date of publication. We recommend that you regularly review this policy to understand how we protect your information.
11. Contact Us
If you have any questions about this privacy policy or need to exercise your rights, please contact us through the following methods:
- Email: customerservice@shemartds.com
- Phone: +1 (832) 413-3456
- Address: 3 Riverway, Suite 1800, Houston, TX 77056, USA
12. Effective Date
This privacy policy is effective from April 7, 2026.